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Price Matching

Fireplace.Store offers a straightforward price match policy. If you find the same item at a lower price from a competitor at the time of purchase, contact us, and we'll match it based on the following guidelines:

  • We must be able to verify the lower price in writing (e.g., on a website or in an advertisement).
  • If the price is below our cost (plus shipping and handling), we'll offer the product to you at our cost (plus shipping and handling).
  • For items with a manufacturer's minimum sale price policy, we are obligated not to sell below that price.
  • You may call us at 800-987-2595 to request a price match. We reserve the right to decline to match a competitor's pricing if we believe the competitor is being disingenuous with their prices.