This Privacy Policy outlines how Fireplace.Store collects, uses, maintains, and discloses information from users ("Users") of the https://www.fireplace.store/ website ("Site"). This policy applies to the Site and all products and services offered by Fireplace.Store.
Personal Identification Information
We may collect personal identification information from Users in various ways, including, but not limited to, when Users visit our site, register on the site, place an order, or engage in other activities, services, features, or resources available on our Site. Users may be asked for their name, email address, mailing address, phone number, and credit card information. Users can visit our Site anonymously, and we will collect personal identification information only if it is voluntarily submitted. Users can always refuse to provide personal identification information, though it may prevent them from participating in certain Site-related activities.
Non-Personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. This information may include the browser name, the type of computer, technical information about Users' means of connection to our Site, such as the operating system and Internet service providers used, and other similar details.
Web Browser Cookies
Our Site may use "cookies" to enhance the User experience. Users' web browsers place cookies on their hard drive for record-keeping and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How We Use Collected Information
Fireplace.Store may collect and use Users' personal information for the following purposes:
- To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site: We may use feedback you provide to improve our products and services.
- To process payments: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To send periodic emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also compliant with PCI vulnerability standards to create as secure an environment as possible for Users.
Sharing Your Personal Information
We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
Changes to This Privacy Policy
Fireplace.Store reserves the right to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are protecting the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your Acceptance of These Terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Information Correction and Deletion
If you believe the information we have is incorrect, please use the contact information below to notify us of any changes necessary to keep your data accurate. Additionally, if you would like Fireplace.Store to delete any information about you, please contact us via any of the methods below, and we will promptly honor all requests.
Contact Information
For any questions or requests regarding this Privacy Policy, please contact us at:
- Phone: 800-987-2595
- Website: https://www.fireplace.store/