Get personal service from a dedicated rep, exclusive Pro pricing and savings, and the largest product selection as a Pro program member. Plus, other benefits and rewards. Need immediate assistance placing an order or answering a question? Call or email a Pro rep now: 1-800-987-2595 or hello@fireplace.store.
- Exclusive Pricing & Savings
With Pro-only pricing and special discounts, you can buy more and save more on business-friendly terms. Free shipping is just the cherry on top.
- Your Own Dedicated Pro Account Manager
Maintain direct phone and email access to a dedicated expert you can trust for guidance on everything from product details to installation tips.
- The Largest Selection
Unmatched selection on the BEST brands. Receive FREE design services and renderings on all products for any job. Fireplaces, fire pits, patio furniture, and accessories for the outdoors.
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FAQs
What are the requirements to become a Fireplace.Store Pro?
What are the requirements to become a Fireplace.Store Pro?
Licensed general contractors, landscape architects, home builders, remodelers, developers, designers, property managers, plumbers, and electricians are among the professionals who make purchases on behalf of others. These individuals, essentially acting as purchasing and procurement agents, are invited to join our Pro Team. To sign up, please provide your business license number along with some personal and company information. Complete the form on the Fireplace.Store Pro Team page, and a Pro Account Manager will reach out to you within one business day.
What are the benefits of being a Fireplace.Store Pro?
What are the benefits of being a Fireplace.Store Pro?
How about "concierge service"? The benefits for professionals include, but are not limited to: exclusive Pro pricing, accelerated design services to enhance your bid success, direct communication with a dedicated Pro Account Manager for prompt responses, and instant access to management for urgent matters. In essence, we're committed to helping you perform your job more effectively and efficiently.
How much does it cost to be a Fireplace.Store Pro?
How much does it cost to be a Fireplace.Store Pro?
Joining the Fireplace.Store Pro Team is completely free. You'll gain access to a comprehensive suite of services, enabling your customers to complete projects more efficiently. Our support helps you secure more jobs, all while fostering the joys of grilling and outdoor living for families. It's a win-win for everyone!
What kind of discount do you offer Pro clients?
What kind of discount do you offer Pro clients?
Pro pricing depends on the brands purchased and the size of the order. While some items are sold at the minimum sale price (MSP) and cannot be discounted, freight costs are always covered, offering a significant benefit in today's unpredictable shipping environment. Pro customers can access pricing discounts on select brands when logged into their Pro account on Fireplace.Store or through their Pro account manager.
Do I need to place a Pro order online, or can I call it in?
Do I need to place a Pro order online, or can I call it in?
Pro pricing can be accessed both online and over the phone. However, to ensure you receive the maximum savings, contact your Pro Account Manager before placing any online orders. If you do not have your Pro Account Manager’s direct line, please call 1-800-987-2895 for assistance.
Do you accept purchase orders?
Do you accept purchase orders?
No, we do not offer such terms at this time in order to keep prices as low as possible. By avoiding collections, we can ensure better profits for our Pro Members.